At Boss Manufacturing, we want you to be completely satisfied with your purchase. That is why we personally inspect every item's quality before it is shipped.

If you receive a product that is damaged we will gladly replace it for you, provided the following conditions are met:

• The product has not been used. An exchange or refund will not be given for   products that have been used or products that have been damaged as the result
  of customer misuse or neglect (this excludes usual wear finish).

• The product is returned in its original packaging and the product's packaging has   not been damaged.

• You contact Boss Manufacturing. within 3 business days of receiving your order.

• The product is returned to Boss Manufacturing within 7 days. No return packages   will be accepted after this time period. Please return all products via Fed Ex   insured for the value of the product. These shipping methods allow for tracking   and compensation if package is lost or damaged. Boss Manufacturing will not   assume responsibility for lost or damaged packages if other shipping methods are   used. E-mail Boss Manufacturing the package tracking number.
  You will be responsible for the cost of returning any package to us.

• Please enclose the sales receipt inside the returned package.

• In the event of a refund, Boss Manufacturing will issue a check to the customer   within 30 days from the receipt of the returned items.

• All return packages will be subject to a 25% (twenty-five percent) restocking fee.